Industry Data

Phase 2 · Workforce Data

Understanding New Zealand's outdoor recreation workforce

The outdoor sector has been operating without meaningful workforce data for years. The last sector-specific headcount is from the 2018 Census. This module changes that — combining registry intelligence from the professional directory with an annual workforce survey.

The workforce data gap — officially documented

Last outdoor sector headcount

2,241 guides (2018 Census)

Seven years out of date. No update scheduled.

Workforce development council

Toi Mai disestablished Dec 2025

Functions moved to Services Industry Skills Board. No outdoor recreation workforce intelligence plan published.

Most recent workforce scan

SkillsActive 2020 scan

The most detailed NZ-specific outdoor workforce data available. Now 5 years old.

Two complementary intelligence tracks

The workforce module combines passive registry data (collected automatically as professionals build their profiles) with an active annual survey.

Track A: Registry intelligence

Generated automatically from professional profiles

As outdoor professionals register and build their profiles, the platform generates workforce intelligence without any additional effort from participants.

  • Real-time sector headcount — not a 5-year lag
  • Qualification coverage rate by activity discipline
  • Geographic distribution and regional supply gaps
  • Activity discipline breakdown (first ever for NZ)
  • Qualification pipeline health (new quals each year)
  • Active vs. inactive status (latent workforce size)
Track B: Annual workforce survey

Captures what registry data cannot

Two surveys run annually — one for employers, one for individuals — capturing pay, intent to stay, workforce challenges, and career experience.

  • Pay rates and wage benchmarks by role and region
  • Retention patterns and intent to leave
  • Workforce challenges (seasonality, housing, pay)
  • Training access and qualification barriers
  • Employer staffing levels and hard-to-fill roles
  • Diversity: gender, Māori, Pasifika representation
Note: Recreation Aotearoa has been conducting workforce surveys with employers and staff in the sector. This module is designed to complement those surveys — not duplicate them. We are in discussion with RA to align our methodology and avoid survey fatigue.

Workforce intelligence dashboard

Sample data — for illustration
This dashboard shows illustrative data demonstrating what the workforce intelligence report will look like once the professional registry reaches scale and survey data is collected.
1,847

Registered professionals

Active on platform

68%

Hold a recognised qualification

NZOIA, NZQA, or equivalent

12

Activity disciplines covered

From kayaking to snowsport

2.3 yrs

Median sector tenure

Before leaving or reducing

Registered professionals by region

% of total registered on platform

Queenstown-Lakes / Otago
28%
Bay of Plenty / Rotorua
18%
Canterbury
13%
Nelson-Tasman
11%
Auckland / Northland
10%
Wellington / Wairarapa
8%
West Coast
6%
All other regions
6%

Primary activity discipline

% of registered professionals

Kayaking & sea kayaking
22%
Rock climbing / abseiling
18%
White water rafting
14%
Mountaineering / alpine
11%
High ropes / ziplines
9%
Mountain biking
8%
Bushcraft & navigation
7%
Other disciplines
11%

Employment type

% of survey respondents

Seasonal
44%
Permanent full-time
21%
Casual
18%
Self-employed / contractor
12%
Permanent part-time
5%

Pay benchmarks by role

Annual salary, full-time equivalent (NZD)

Operations manager
$62k$75k$90k+
Senior / lead guide
$48k$58k$68k
Qualified instructor (L5)
$42k$52k$60k
Instructor (L3/L4)
$36k$44k$50k
Assistant / trainee
$30k$36k$42k

Low — Median — High

Key workforce challenges — what survey data shows

44%

report seasonality limits their ability to remain in the sector year-round

61%

cite housing costs in tourism hotspots as a barrier to remaining in their role

38%

say qualification cost was a significant personal financial burden

29%

intend to leave the sector within 2 years — primarily citing pay and career ceiling

Take the workforce survey

Two versions — one for employers and organisations, one for individuals working in the sector. All responses are anonymous. Takes approximately 8 minutes.

Employer / Organisation Survey — 2026